Author ITS Helpdesk

BEWARE OF FRAUDULENT EMAILS

Please be vigilant against fraudulent emails that pose as originating from well-known Pace University officials (e.g.: school deans, directors, etc.).  There has been an increase in emails that claim to come from well-known Pace leaders, where the sender attempts to… Continue Reading →

INTRODUCING ‘ITS SECURITY ALERTS’

In an effort to more effectively and quickly alert the Pace community about cyber threats which pose a real risk and are actively targeting our students, staff, or faculty, we have created a new email account, ITS Security Alerts (itssecurityalerts@pace.edu). … Continue Reading →

STUDENT TECHNOLOGY FEE SPRING DATES

Pace University assesses a Technology Fee to ensure students have access to the latest instructional technology resources available. The fee is earmarked for instructional technologies to keep Pace up to date with the technology needed for today’s teaching and learning… Continue Reading →

CAN’T GET TO CLASS? PLAN AHEAD

There are many ways to continue teaching or make up missing class time when you can’t be there in person due to planned absences (e.g., conferences) or last-minute (e.g., bad weather, illness) situations. You can engage with your students synchronously (i.e.,… Continue Reading →

BANNER 9 POST-UPGRADE FINAL UPDATE

Throughout 2018, Information Technology Services (ITS) worked with CampusWorks and Ellucian to complete a major upgrade of the Banner system from version 8 to 9.  The upgrade involved several phases over many months, with numerous tasks and system testing being… Continue Reading →

WEB HELP DESK UPGRADE

The Web Help Desk (http://help.pace.edu) underwent a successful system upgrade on Saturday, January 12th.  The upgrade included updating the application and database to version 12.5.1, as well as modernizing the system interface, which now has an updated look and feel. … Continue Reading →

NEW IT STATUS PAGE COMING SOON!

A new and improved IT Status page (status.pace.edu) is being launched on Friday, February 22nd. The new features include: Mobile Responsive Design – The new mobile-friendly design makes it easier to view the page from a cell phone or tablet…. Continue Reading →

PACE ALERT SYSTEM UPGRADE

In a continued effort to ensure that the entire Pace Community receives important information in an emergency, Pace University Safety and Security, in conjunction with Information Technology Services (ITS), collaborated to upgrade the functionality of our emergency alert system, Pace… Continue Reading →

NYC TECH ZONE HOSTS DIGITAL LIFE ART EXHIBITION

The NYC Tech Zone (formerly known as the Computer Resource Center) will celebrate its official grand opening this month by partnering with the Dyson Arts Department to install and display a selection of digital and printed art created by Dyson… Continue Reading →

Introducing the New Office Phone System!

The new phones have replaced our end-of-life system and are currently installed in all building locations!  New phone features include: 800 x 480 pixel, color display; built-in call log; caller ID name & number display; and voicemail & email integration…. Continue Reading →

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