Author ITS Helpdesk
Pace University assesses a Technology Fee to ensure students have access to the latest instructional technology resources available. The fee is earmarked for instructional technologies to keep Pace up to date with the technology needed for today’s teaching and learning… Continue Reading →
Rev Live Captions is available on a limited basis for Zoom users to automatically add real-time captions to Zoom meetings and webinars helping you and your viewers. This can be used in order to aid understanding of topics being presented… Continue Reading →
So what is social engineering? It is the clever manipulation of the natural human tendency to trust. Every day, attackers devise new ways to try to fool unsuspecting university students, staff, and faculty into divulging sensitive information and/or granting requests that compromise… Continue Reading →
It is important to be alert to scams that claim to offer job or income opportunities. Even if a potential opportunity appears to originate from another Pace community member, it is important to be vigilant and not respond to fraudulent… Continue Reading →
As the summer comes to a close, we are celebrating the successful completion of phase 1 of the CRM Advise roll out. As mentioned in the Spring newsletter, phase 1 of the project was focused on replacing the long-standing Orientation… Continue Reading →
A team lead by ITS Web Services and University Relations has won the 2022 award for Website Excellence in the university category for the redesign of www.pace.edu. The project was completed in June of 2021 in partnership with NYC’s Digital… Continue Reading →
In mid-June, we completed phase II of our transition to a new help desk system. Since then, all University help desk areas have been operating on the TeamDynamix platform and several thousand tickets have been managed, completed and resolved through… Continue Reading →
New and returning students – check out the Welcome – Fall 2022 tile for maps, housing information, and events you will need to make your first few weeks back as great as they can be! Download the app at https://pace.campusapp.com/…. Continue Reading →
Information Technology Services (ITS) is partnering with Professional Education and Special Programs (PESP) to develop a number of achievement badges that will be awarded to student employees working in our front-facing support areas on all main campuses. These areas include… Continue Reading →
Pace University is required by the U.S. Department of Education to verify the attendance of Federal Aid recipients because it impacts their financial aid eligibility. This process is called Enrollment Verification and is necessary for properly reporting enrollment to the… Continue Reading →