Author ITS Helpdesk

CLASSES LMS SUPPORT RESOURCES

Pace University’s official course learning management system Classes LMS can be accessed by logging in to: https://classes.pace.edu/ with your MyPace username and password. Classes LMS Training for Faculty/Instructors (and Students): There are several resources and training opportunities to learn how… Continue Reading →

ENGAGE YOUR CLASS WITH KAHOOT!

Kahoot! is a student-response tool for administering quizzes, facilitating discussions, and collecting survey data. This platform makes it easy to create virtual presentations that engage, connect and inspire audiences within your Zoom meeting. Kahoot! allows for the design of multiple-choice… Continue Reading →

REMINDER: INCIDENT REPORTING SYSTEM

Pace administration is committed to ensuring that Pace University is an inclusive space, where everyone sees themselves in our community. To help support that goal, Information Technology Services (ITS) collaborated with University Relations, the Office of Institutional Equity/Title IX Compliance,… Continue Reading →

REMINDER: DUO MFA BYPASS CODE UTILITY FOR STUDENTS

ITS implemented an option for Pace students who need to get Duo bypass codes to access Duo-protected systems. This service is meant to help students who have lost access to their Duo enrolled mobile device and/or Duo Mobile app. You… Continue Reading →

“PEER TO PEER (P2P)”, COPYRIGHT, & ILLEGAL FILE SHARING NOTICE

It is important for you to be aware of the laws and policies concerning the use of copyrighted material, especially digital material – music, movies, software, etc. As part of our commitment to raise awareness on these and other issues… Continue Reading →

NEW HELP DESK TRANSITION STARTING APRIL 18th!

On Monday, April 18th, Pace University is starting the transition to a new help desk system on the TeamDynamix platform! Due to the wide effort involved in migrating many different University areas and coordinating on feasible timeframes, the transition will… Continue Reading →

UPDATE APPS, DOWNLOAD, & ACCOUNT MANAGEMENT (ADAM)

Information Technology Services (ITS) added some updates to the Apps, Download, & Account Management page (ADAM) page. Through ADAM, you can activate your MyPace Portal Account, Change, Unlock, or Reset your Password, access Microsoft Office 365 Pro Plus subscription, and… Continue Reading →

PROTECT YOURSELF AGAINST CYBERATTACKS

Information security and data privacy are essential to everything we do at Pace University. With recent events in the news, we know you have questions and concerns. There is going to be a tremendous amount of false information spread on the… Continue Reading →

DUO MFA FOR CHANGE INCOMPLETE GRADE WEB APPLICATION

The Change Incomplete Grade web application has been added to the list of Pace systems protected with Duo Multifactor Authentication (MFA) as of Wednesday, March 23rd. All faculty will be required to enter their Duo passcode when logging in to the… Continue Reading →

CRM ADVISE SYSTEM GOING LIVE

After many months of collaborative work, the new CRM Advise system will be launching on April 15th. The go-live date was planned to coincide with the kick-off of the Onboarding season for the Honors College, as the Honors advisement team… Continue Reading →

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