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NEED QUICK ANSWERS? TRY THE HELP DESK KNOWLEDGE BASE

Around 20 University areas are now using the new help desk system (https://helpdesk.pace.edu) to collect, track, organize, and manage incoming inquiries, requests, and support tickets. Some of those departments have also been leveraging the ability to provide quick FAQs, instructions, and… Continue Reading →

CRM ADVISE SYSTEM CURRENTLY IN PHASE 2

The ITS Student Systems team is fully involved in the development and implementation of Phase 2 for CRM Advise. The primary focus of this has been to deliver on continuing needs for the Pforzheimer Honors College and Central Advisement teams,… Continue Reading →

UPDATE – NEW ACHIEVEMENT BADGES FOR ITS STUDENT STAFF

Information Technology Services (ITS) collaborated with Professional Education and Special Programs (PESP) to develop a number of achievement badges that will be awarded to student employees working in our front-facing support areas on all main campuses. These areas include the… Continue Reading →

STUDENT EMPLOYEES: YEAR-END REMINDERS FROM PAYROLL

ACCESSING PAY STATEMENTS AND W-2: ADP is our online provider of pay statements and the W-2 form. To access, login to the site with your Pace Portal credentials at adp.pace.edu. UPDATE YOUR ADDRESS: As we approach year-end, all employees should review… Continue Reading →

STUDENT TECHNOLOGY FEE FALL 2022 DATE

Pace University assesses a Technology Fee to ensure students have access to the latest instructional technology resources available. The fee is earmarked for instructional technologies to keep Pace up to date with the technology needed for today’s teaching and learning… Continue Reading →

REV LIVE CAPTIONS FOR ZOOM

Rev Live Captions is available on a limited basis for Zoom users to automatically add real-time captions to Zoom meetings and webinars helping you and your viewers. This can be used in order to aid understanding of topics being presented… Continue Reading →

PROTECT AGAINST SOCIAL ENGINEERING ATTEMPTS

So what is social engineering? It is the clever manipulation of the natural human tendency to trust. Every day, attackers devise new ways to try to fool unsuspecting university students, staff, and faculty into divulging sensitive information and/or granting requests that compromise… Continue Reading →

COURSE EVALUATIONS

Course evaluation is critical in providing constructive feedback to faculty and their departments on the quality of instruction delivered at Pace. We urge all faculty to encourage their students to participate. Further details and instructions regarding the course evaluation process will… Continue Reading →

DON’T BE A VICTIM OF PHISHING

It is important to be alert to scams that claim to offer job or income opportunities. Even if a potential opportunity appears to originate from another Pace community member, it is important to be vigilant and not respond to fraudulent… Continue Reading →

PACE UNIVERSITY WINS 2022 AWARD FOR WEBSITE EXCELLENCE

A team lead by ITS Web Services and University Relations has won the 2022 award for Website Excellence in the university category for the redesign of www.pace.edu. The project was completed in June of 2021 in partnership with NYC’s Digital… Continue Reading →

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