Pace University’s official course learning management system, Classes LMS, can be accessed by logging in to: https://classes.pace.edu/ with your MyPace username and password.

Classes LMS Training for Students:
There are several resources and training opportunities to learn how use the Classes LMS.

  • Student Online Learning Orientation (SOLO) Community – While logged in to Classes, you can find the community in the list of courses on the left side of the page, or you can search for the title using the course selector tool (waffle icon) at the top of the page. This orientation is intended to make certain you are familiar with online learning and the Classes LMS.
  • Classes Resources Website – Go to www.pace.edu/classes and click the “Resources” link on the left side. Scroll down to the “CLASSES QUICK START” section and click the option for “GETTING STARTED WITH CLASSES FOR STUDENTS”. It will expand and show a curated list of YouTube videos for students (see #3 below for how to access the full list of videos).
  • YouTube Video Tutorial Playlist – While logged in to Classes, click the “Help” link in the top blue navigation bar and select, “Video Tutorials”. This will bring you to a YouTube video playlist for Brightspace tutorials. Each video is only about 2 minutes long. You can also access the same videos directly in YouTube by searching for “Navigate Brightspace Learning Environment for Learners”.
  • Documentation (if you prefer reading) – While logged in to Classes, click the “Help” link in the top blue navigation bar and select, “Documentation”. On the documentation page, click the “Learners” link (you can also click this link directly, or access it via the Brightspace Help site). Browse through the list of most popular topics (left) or the full list of available documentation (right).

Classes LMS Support for Students:
Support is available from the company, Desire to Learn (D2L), and from Pace’s ITS Help Desk and Office of Academic Technology.

  • While logged in to Classes, click the “Help” link in the top blue navigation bar and select “Need Help? Click Here!”. This will bring you to the Brightspace support page. Choose from the following options:
  • Review the “TOP QUESTIONS – FOR STUDENTS” section on the left side of the page.
  • Click “STUDENT” in the grey navigation bar to access more questions and answers.
  • Click “CONTACT SUPPORT” in the grey navigation bar, then click the “Support Request Form” link to enter a help ticket.
  • Click, “CHAT WITH SUPPORT” on the bottom right for immediate access to a technician via chat.
  • Call 1-877-325-7778 for immediate access to a support technician via phone.
For assistance from Pace’s ITS Help Desk and/or Office of Academic Technology, send an email to pacehelpdesk@pace.edu (or call 914-773-3333) and provide your course registration number (CRN), your contact information, and issue details. Please note that there may be longer wait times than usual now.