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ITS Helpdesk

COURSE EVALUATIONS

Course evaluation is critical in providing constructive feedback to faculty and their departments on the quality of instruction delivered at Pace. We urge all students to participate. Further details and instructions regarding the course evaluation process will be sent out to… Continue Reading →

COURSE EVALUATIONS

Course evaluation is critical in providing constructive feedback to faculty and their departments on the quality of instruction delivered at Pace. We urge all faculty to encourage their students to participate. Further details and instructions regarding the course evaluation process will… Continue Reading →

CHECK OUT THE NEW PACE PORTAL BETA

Information Technology Services (ITS) has launched a beta version of our brand-new Pace Portal, which is officially going live in May 2023! This soft launch will allow you to start getting familiar with the Portal’s new look and feel before the… Continue Reading →

NEW! UPDATE YOUR LIVED NAME, PERSONAL PRONOUN & GENDER IDENTIFICATION

Information Technology Services (ITS) is happy to announce that all students, faculty and staff can now add their lived name, personal pronouns, and gender identification via the MyPace Portal. Once they do that, they can then elect to have that information… Continue Reading →

COMING SOON! NEW CAMPUS MAP ON PACE MOBILE APP

A more interactive and detailed campus map is now under construction on the Pace Mobile app in the “Campus Life” section. This new map is designed to make it easier for Pace members to find specific locations, buildings, and departments… Continue Reading →

NEW! TILE ON PACE MOBILE APP FOR LATEST ITS UPDATES

Information Technology Services (ITS) worked with University Relations to add a new tile on the Pace Mobile app to help expand our outreach to the Pace community and ensure that our latest posted announcements and updates are always just a… Continue Reading →

SUBMIT HELP DESK TICKETS FASTER

In December 2022, a new section was added on the lower half of the Help Desk home page (https://helpdesk.pace.edu) to provide direct access to all University areas that provide services via the ticketing system. This addition allows you to quickly find… Continue Reading →

CONGRATULATIONS TO OUR ACHIEVEMENT BADGE RECIPIENTS

Information Technology Services (ITS) is happy to announce our first cohort of student employees who have earned one or more achievement badges. These student employees have demonstrated their dedication to provide outstanding support to the Pace community by applying acquired knowledge… Continue Reading →

EDUCATIONAL MEDIA NYC OFFICE IS HIRING!

Educational Media is looking for motivated, customer service professionals who can help the faculty and staff of the University with classroom technology issues, setting up equipment for events, and assisting with conference room technology! To apply please see the job… Continue Reading →

EMAIL SCAMS AND JOB OFFER ALERT

It is important to be alert to scams that claim to offer job or income opportunities. Even if a potential opportunity appears to originate from another Pace community member, it is important to be vigilant and not respond to fraudulent… Continue Reading →

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