ITS is pleased to announce that we will be upgrading our current Alcatel phone system to a Cisco Voice over IP (VoIP) phone solution.
The system will bring a brand new set of exciting features over the current Alcatel phone system. New buildings and properties including 33 Beekman, 182 Broadway, Alumni and Elm Hall, the Summit and 110 William St are already using Cisco phones.
ITS plans to replace all remaining Alcatel desk phones, voice mailboxes and call center systems within the next year. More announcements with detailed scheduling will follow in the coming months!