Pace University’s official course learning management system, Brightspace/Classes LMS, can be accessed by logging in to: classes.pace.edu with your Pace username and password.

Brightspace/Classes LMS Training for Students:

There are several resources and training opportunities to learn how to use the Brightspace/Classes LMS.

  • Brightspace/Classes Quick Start Guide Video – Whether you are a continuing student and need a refresher, or a new student who needs a quick overview of the Brightspace/Classes LMS, the Student Quick Start Guide video can help you fully utilize the LMS.
  • Brightspace/Classes Resources Website – Go to the Brightspace/Classes Resources page. Scroll down to the “CLASSES QUICK START” section and click the option for “GETTING STARTED WITH BRIGHTSPACE/CLASSES FOR STUDENTS”. It will expand and show a curated list of videos for students.
  • Student Online Learning Orientation (SOLO) Community – While logged in to Brightspace/Classes, you can find the community in the list of courses on the left side of the page, or you can search for the title using the course selector tool (waffle icon) at the top of the page. This orientation is intended to make certain you are familiar with online learning and the Brightspace/Classes LMS.

Brightspace/Classes LMS Support for Students:

Support is available from the company, Desire to Learn (D2L), and from Pace’s ITS Help Desk and Office of Academic Technology.

  • Brightspace/Classes has a dynamic help feature. Located at the bottom right of any page in Brightspace/Classes, the virtual help assistant provides answers to your questions. Simply click the Chat button at the bottom right corner of any page in Brightspace/Classes, type your question in the text field and you will be provided with a helpful article.
  • Call 1-877-325-7778 for immediate access to a support technician via phone.

For additional assistance from Pace’s ITS Help Desk and/or Office of Academic Technology, send an email to pacehelpdesk@pace.edu (or call 914-773-3333) and provide your course reference number (CRN), your contact information, and issue details. Please note that there may be longer wait times than usual now.