Author ITS Helpdesk

SCHEDULE EXPLORER GETS AN UPDATE

Schedule Explorer can now recognize all screen sizes and dynamically re-adjust for a better viewing experience.  End-users with mobile phones (e.g. iPhones, Android), tablets (e.g. iPads) and similar devices can now take advantage of the new web responsive design.  The… Continue Reading →

A NOTE FROM INFORMATION TECHNOLOGY SERVICES (ITS):

Welcome back to the fall 2020 semester!  This will surely be a semester like no other.  The past several months has been challenging for so many of us.  Through it all, ITS has continued to work with other University areas… Continue Reading →

COVID-19 DAILY SELF-ASSESSMENT TOOL

Pace Safe is the official safety app of Pace University.  Managed by the Safety and Security department, this app is integrated with the University’s safety and security systems and provides students, faculty, and staff with an added level of security… Continue Reading →

INTRODUCING ‘CLASSES’

As announced in our April newsletter, Pace University is moving to a new Learning Management  System (LMS) from Desire 2 Learn (D2L), which will replace Blackboard.  We are officially referring to this LMS as Classes and Pace members can access… Continue Reading →

NEW ZOOM STATIONS FOR HYFLEX TEACHING

In order to satisfy social distancing requirements for the fall semester, ITS implemented a new mode of instruction named the HyFlex model. In this mode, courses are delivered both in person and remotely at the same time by the same… Continue Reading →

REMINDER: ALTERNATIVE EMAIL ADDRESS REQUIRED FOR PASSWORD RESETS

If you forget your password and need to reset it, you can use the self-service option at https://adam.pace.edu. However, you will need to provide an alternative email address that we have on file for you, in order to complete the… Continue Reading →

EMAIL SCAMS AND JOB OFFER ALERT

It is important to be alert to scams that claim to offer job or income opportunities.  Even if a potential opportunity appears to originate from another Pace community member, it is important to be vigilant and not respond to fraudulent… Continue Reading →

NEED TO PRINT, COPY, OR SCAN? YOU HAVE OPTIONS

Pace students who need to print, copy, or scan documents and other course materials enjoy the convenience of having multiple locations and printer options available to them.  The University has equipped various campus locations with the Pharos Student Printing solution… Continue Reading →

IMPERSONATION AND PHISHING ATTACKS

One of the most frequent and effective techniques that an attacker uses is through social engineering.  Social engineering attempts to trick a user into doing something that they should not do, such as revealing sensitive information or processing an unauthorized… Continue Reading →

ADDITIONAL ITS UPDATES

We are proud of the work and improvements completed by each of our ITS teams on a regular basis.  Much of their work happens behind the scenes and may not always make it to the list below, but it is… Continue Reading →

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